Tropical Butterfly House Ltd Ticket Terms & Conditions

Tickets are not transferable and accordingly may not be sold or passed to any third party. If you have booked a specific date or time for your ticket it will only be valid on that date.
All persons entering Tropical Butterfly House Ltd must have a valid entrance ticket/receipt which must be retained during your visit.
Tropical Butterfly House Ltd reserves the right to transfer tickets to another date and time or offer an alternative date in case of incidents beyond its control.

Please note that tickets purchased online or in advance are discounted until the dates specified. For on the day rates, please visit http://www.butterflyhouse.co.uk/ and check before your visit. Early bird discounts displayed here are only available when making a booking online or in advance prior to the dates shown.

Refund Policy If you decide that you no longer want your tickets, or if you cannot attend Tropical Butterfly House on the date for which they were purchased (even if this is due to circumstances beyond your control) a refund or exchange cannot be guaranteed. Please contact us to see if you are entitled to a refund or exchange.